About us

East Africa’s trusted partner in secure, intelligent digital enterprises

New World Consulting Ltd is a Nairobi-based enterprise security and customer-experience consulting firm. We help organisations build secure, scalable, high-availability systems for digital transformation, superior customer experience and lasting business resilience.

New World Consulting branded control room poster representing the company vision

Our vision

To be East Africa’s most trusted partner in building secure, intelligent and resilient digital enterprises.

Our mission

To deliver security-first contact centre, cloud and cybersecurity solutions that empower organisations to achieve digital transformation, superior customer experience and lasting business resilience.

What sets us apart

A positioning built on trust, regulation and operational discipline

Licensed & regulated

Licensed and regulated by the Computer Society of Kenya. Our work is held to professional standards and accountable oversight.

Security-first mindset

Defensive thinking applied to contact centre architectures, CX platforms and cloud environments — by default.

Resilience-focused

High-availability design and tested continuity planning so your customer channels stay live when it matters most.

Company

Who we are, in brief

Legal name
New World Consulting Ltd
Attention
Hudson Mulusa
Address
P.O. Box 59855 – 00200 City Square, Nairobi
Location
Mombasa Road, Nairobi
Regulator
Licensed and regulated by the Computer Society of Kenya.

Let’s build your resilient enterprise

Reach out and tell us what you’re trying to secure, scale or transform.

Contact us